Privacy Policy

Information we collect

We process the information you send us through forms (full name, company, e-mail, phone, message, 3D configuration). To prevent abuse of the forms, your IP address is kept in a short-lived rate-limit counter (up to 10 minutes). The hosting provider's server logs may keep standard technical records (IP address, time, requested page) for a limited period for security purposes.

No advertising or behavioral tracking tools are used. Google Analytics 4 is used for visit statistics only if you consent (see the Cookie Policy).

Use of information

The information you provide is used only to respond to your request, prepare quotes and manage the commercial relationship. Form submissions are forwarded to our engineering team through our corporate e-mail system.

3D configurator data

The scene you create in the configurator is stored in your browser's local storage. When you submit it with "Request a Quote", the scene and your contact details are sent to our team by e-mail. The shareable scene link contains only component types and positions; it contains no personal data.

Third-party links

The WhatsApp link opens WhatsApp, owned by Meta Platforms; information you share there is subject to WhatsApp's privacy terms. The map link opens Google Maps in a new tab.

Security

Data is transmitted over an encrypted connection (HTTPS); form submissions are protected against abuse with rate limiting and bot protection. Only authorized staff have access to the data.

Changes and contact

This policy is updated when necessary; the current version is always published on this page. For questions and data subject requests, write to info@pirobotik.com.